Frequently Asked Questions
What are the payment options?
Do you sell gift cards?
All major credit cards are accepted, along with ApplePay, PayPal, and Amber Goddess Gift Cards
What is your return/ refund policy?
We do! Please see the link at the top of the page!
How do you know each piece will fit me?
What is your fulfillment/ shipping timeline?
These are made by a single person, each by hand, to your measurements, so they can take UP TO three weeks to ship out. More often, they take less than this, but if there is a surge in orders it may take this long. Items are shipped with priority USPS mail, which in normal circumstances takes three (3) days from the ship date to arrive. With slowdowns in global supply chains and shipping, this can take longer, so please be mindful of that fact. If you are ever concerned about an order, please feel free to contact us at email@example.com.
No personal information (including, but not limited to, email addresses, phone numbers, mailing addresses, any measurements submitted for garments being created, or reference photos) will be shared without the express permission of the consumer.
How do we contact you?
If you have any questions, please contact us at firstname.lastname@example.org.
Because these are one of a kind items made to fit you, returns and refunds are not accepted. However, if you have a problem with how the item fits, please contact us so we can make it right. We want every body to feel amazing in our lingerie.
After your purchase, you will be sent a link to fill out a measurement chart, with full instructions on how to do so. Don't have a measuring tape? Don't worry. The form comes with a printable measuring tape, or you can use something that doesn't stretch (like a belt!) and then measure with a flat ruler afterwards. The more accurately you measure yourself, the better your fit!